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As much as we enjoy our work, the completion of our service cycle ends in success only when we’ve achieved total customer satisfaction. The following are verbatim statements from some of our growing number of devoted patrons. Al Phillips thanks you immensely for your support and kind words. If you would like to submit a testimonial, please email us directly at
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" I just wanted to take a moment and compliment you on your staff at the Flamingo and Durango location. Carie and Vera have always provided the best service in a friendly and professional manner; my clothes are always ready and well taken care of. I will continue my patronage of your store, and kudos to you for having such dedicated and delightful staff. Thank you!"
Sincerely,
Ken Kirkpatrick
" I have been a 20 year customer of the Al Phillips location at the Lakes on West Sahara. In fact, my office used to be located next door in the early 1990's. The past couple of years I have remarked several times to several people how very nice the employees are that work there. I have especially enjoyed Thelma's effervescent smile and Pat's professional and personal way of handling any snafus that might occur with my dry cleaning. ican tell that they truly care about me as a customer. As a business owner myself, I know how much I appreciate finding out when my staff has exeeded customer expectations."
Sincerely,
James A. Beckwith, O.D.
" I have been a regular customer of this Al Phillips since 2004, and on average I make four of five visits a month for dry cleaning purposes. Although the location is convenient for my needs, I utilize this particular cleaner because of the friendly nature and professionalism of the staff. They are prompt to receive drop offs and always have my clothing ready when I come in. I'm always greeted with a "Good Morning or Good Afternoon" when I enter. The entire staff displays the same customer friendly attitude, especially the manager. She in particular goes the extra mile to ensure customers receive the type of service that keeps them coming back. Excellent customer service.......keep up the good work."
Sincerely,
Bill Huff
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